Frequently Asked Questions
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
Yes, we offer free standard shipping on orders of PKR 4999 or more.
You can return most items within 7 days of receipt if they are unopened and in their original condition.
Free shipping applies to standard delivery on orders that meet the minimum purchase amount before taxes and after any discounts have been applied.
We understand the importance of a quick delivery. If you place your order before our cut-off time, we’ll ship it on the same day in Karachi. You can expect your order to reach you as soon as possible.
Vape Pro accepts a Bank Transfer, and Cash on Delivery (COD) for your convenience.
Absolutely! Vape Pro is committed to providing safe and authentic vape products. We source our products from trusted suppliers and follow all legal and safety guidelines. Rest assured that your online shopping experience with us is secure and reliable.